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Question:
How difficult is it to ride the bike with no electric power assist?
Answer:
The bike is very easy to ride without power assist, just as much as any single speed beach cruiser or similar bike.
If you realise the riding it a bit more difficult, then please check if  the tires are fully inflated or not, then try again! Enjoy!
Question:
What is the life expectancy of the battery, and can it be replaced?
Answer:
The Guarantee of the battery is 2 Years. If you need to replace it and you are not a skillful engineer, we suggest you replace it in our Dealer's bike shops! Enjoy!

 
Question:
If you use the pedals, does it use battery power to do so?
Answer:
Thank you for reaching us!
When using the pedals, this does not affect the battery life of the unit.
Customer support is always available to address any concerns that you might have with your ebike.
Question:
Is the bike made of aluminium?
Answer:
Yes, the frame is made of aluminium and is quite robust.

 
Question:
Can I adjust the handlebars?
Answer:
Yes, you can adjust the height and angle of the handlebars up and down, but be careful not to pull them too tight or too high, or they will affect the flexibility of the turn.
Question:
What is the mileage using the pedal assist?
Answer:
Thank you for reaching us!
If the battery is fully charged, the mileage will be around 35 - 50km with Pedal assist!
Enjoy!

We hope you enjoy the fun & enthusiasm of Riding!
 

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CONTACT (China Mainland)

Phone: +86-18662219210 (Sales)
             +86-15850242989 (Tech Support)
Adress: No.8,Gangkou Road, Economy Development Zone, Lianshui County,Huaian City, Jiangsu Province, P.R.China
Mail: zt010@zt-smart.com

CONTACT (Germany office)

ZT GmbH
Phone: +49 024517194728
Adress: Südstraße 4,52531 Übach-Palenberg 
Mail: zt003@zt-smart.com
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